All agency treatment and service planning will be directed by the values and principles of a Recovery Oriented System of Care (ROSC), which is an Evidence Based and Person Centered approach to mental health and substance abuse services. ROSC focuses on the process for planning and supporting the individual / family receiving services in a way that builds upon the individual’s capacity to engage in activities that promote community life and honors the individual’s preferences (ie, gender of therapist, convenient appointment times, therapist’s ethnicity or language spoken, etc.), choices, and abilities. The process for planning and supporting the individual will also be reflective of any concurrent disorder/disabilities and any comorbidities. The ROSC and/or person centered planning process involves families, friends and professionals as the individual desires or requires.

Guiding Values and Principles
• Each individual has strengths, the ability to express preferences, and to make choices.
• The individual’s choices and preferences shall always be considered if not always granted.
• Professionally trained staff will play a role in the planning and delivery of treatment. Their involvement occurs if the individual has expressed or demonstrated a need that could be met by professional intervention.
• Treatment and supports identified through the process shall be provided in environments that promote maximum independence, community connections and quality of life.
• A person’s cultural background shall be recognized and valued in the decision making process.